Hello dearJocelyn, thank you for your review for our almost 30 SKU, your review will warn and encourage us to improve ourselves to provide better and perfect service to our sincere clients who have good faith in future definitely, we understand probably we didn't make you 100% satisfied, but the truth is the main responsibility is not due to us,Alibaba official judgement has showed this point very clearly.It's really a pity when we found you left so much negative reviews which is really not honest and fair,Anyway,we sincerely hope you could find suppliers who can support your procurement in here, good luck and best wishes!